Binance CEO comments on crypto exchange platform issues, says staff is 'working on it'

Exchanges • February 13, 2020, 10:40AM EST
UPDATED: February 13, 2020, 10:41AM EST
Akio Kon/Bloomberg via Getty Images

Cryptocurrency exchange Binance is experiencing platform hiccups amid high traffic volume.

On Thursday morning, users took to social media to report problems with buying and selling on the exchange. In response, Binance CEO Changpeng Zhao acknowledged delays in its order book display and said that it was working to resolve the issue.

“There is a slight delay in the order book display across some trading pairs. Team are working on it. Funds are #SAFU,” he tweeted at 4:58am ET.

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Five hours later, Zhao followed up with another tweet, stating that "parts of the system are still struggling to keep up with the high traffic."

 “Given so many updates per day, not all parts of the system has been live tested under this load," Zhao wrote. "I guess the good news is: there is very high SUSTAINED demand."

“Working on it, all hands on deck,” he added.

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Yilun joined The Block in November 2019. She has a policy background and extensive experience in reporting and writing. She has worked on stories ranging from business to politics.